Privacy Policy

Last updated: 13 October 2026.

Identity and Role of the Data Controller

famequoraki acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our services for professional video operation, live signal management, content distribution, camera work, and media feed creation for news and broadcasting. Our registered address is 14 West Place, West Road, Harlow, Essex CM20 2GY, United Kingdom and you may contact us using the details provided on our Contacts page or via [email protected] or +44 (0)1279 630555.

Scope of This Notice

This privacy notice applies to all visitors to our website who are located in the United Kingdom. It explains how we collect, use, store and share personal data when you interact with our site, submit enquiries through the contact form, or otherwise engage with our commercial services. It does not cover third-party websites linked from our pages or offline activities unrelated to this site.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form or communicate with us. Categories include identification information such as your name, contact details including email address and telephone number, and any additional information you choose to provide in messages. We may also collect technical data such as IP address, browser type, device identifiers and usage information through cookies and similar technologies. Sources are limited to information you provide and data automatically generated by your device and browser.

Purposes of Processing and Legal Bases

We process personal data for the following purposes, each with a specific legal basis under UK GDPR and the Data Protection Act 2018. First, to respond to enquiries and provide information about our media feed services, the legal basis is legitimate interests or performance of a contract. Second, to manage and improve our website functionality, the basis is legitimate interests. Third, to comply with legal obligations such as record keeping, the basis is legal obligation. Fourth, where you have given consent for marketing communications, the basis is consent. Each purpose is explained in detail within our internal records of processing activities.

Requirement to Provide Data and Consequences

Providing personal data through the contact form is voluntary. However, if you do not supply certain information such as your name and contact details we may be unable to respond to your enquiry or deliver the requested service. Technical data collected automatically is necessary for the website to function correctly; disabling cookies may limit certain features but will not prevent access to core content.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance site performance, remember preferences and analyse usage patterns. A separate Cookie Policy explains the types of cookies deployed, their purposes and how you can manage your preferences. Please refer to that document for full details on cookie categories and consent mechanisms required under PECR.

Processors, Recipients and Disclosures

We engage trusted service providers acting as processors to support our operations, including hosting providers, analytics services, email delivery platforms and professional advisers. These processors are bound by contracts ensuring appropriate safeguards. We may disclose personal data where required by law, regulation or court order, or to protect our rights and those of others. Categories of recipients include regulatory authorities, law enforcement and legal representatives when necessary.

International Transfers

Some of our processors may be located outside the United Kingdom. Where personal data is transferred internationally we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities or reliance on adequacy regulations. You may request further information about specific safeguards by contacting us at [email protected].

Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically kept for up to two years after the last contact unless a longer period is required for legal or contractual reasons. Technical logs are retained for a maximum of twelve months. Specific retention criteria are documented in our data retention schedule and reviewed regularly.

Security and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These include encryption, access controls and regular security assessments. We apply data minimisation principles, collecting only the information required for each purpose and avoiding unnecessary storage of sensitive details.

Data Subject Rights and Exercising Them

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise these rights please submit a request via the contact form on our Contacts page or email [email protected]. We will respond within one month, extendable by two further months for complex requests. You may be asked to verify your identity before we action a request.

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw that consent at any time by contacting us. Withdrawing consent does not affect processing carried out before withdrawal. You also have the right to object to direct marketing at any time; we will cease such processing upon receipt of your objection. Objections to profiling for marketing purposes can be submitted through the same channels.

Right to Complain to the Supervisory Authority

If you believe our processing of your personal data infringes data protection law you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website. We encourage you to contact us first at [email protected] so we may address your concerns directly.

Children and Age Restrictions

Our website and services are directed at professional users in the media and broadcasting industry and are not intended for children under the age of 18. We do not knowingly collect personal data from individuals below this age. If we become aware that data has been collected from a child without appropriate consent we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making that produces legal or similarly significant effects, nor do we conduct profiling for such purposes. Any analytics tools used are limited to aggregated statistical analysis that does not identify individuals for decision-making.

Policy Changes

We may update this privacy notice from time to time to reflect changes in law, technology or business practices. The effective date of the current version is shown at the top of the page. Continued use of the website after an update constitutes acceptance of the revised notice. We recommend reviewing this page periodically.